Gap (gapinc.com). Logo

Gap (gapinc.com).

General Manager - Valencia Marketplace

Job Posted 13 Days Ago Posted 13 Days Ago
Be an Early Applicant
Market Place, Middlesbrough, Cleveland, England
Mid level
Market Place, Middlesbrough, Cleveland, England
Mid level
The General Manager oversees store operations, drives sales growth, manages budgets, coaches employees, and ensures a high-quality customer experience while meeting compliance standards.
The summary above was generated by AI

About the RoleAs the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.What You'll Do

  • Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators

  • Drive profitable sales through forecasting and scheduling

  • Manages store budget for daily operations in support of the P&L

  • Builds highly productive teams through sourcing, selecting and developing people

  • Accountable for team performance through coaching and feedback.

  • Teaches and trains to build capabilities.

  • Leads the implementation and execution of all Standard Operating Procedures and initiatives

  • Creates an inclusive environment

  • Implements action plans to maximize efficiencies and productivity

  • Performs Service Leader duties

  • Represents the brand and understands the competitors

  • Promotes community involvement

  • Leverages OMNI to deliver a frictionless customer experience

  • Ensures all compliance standards are met

Who You Are

  • 3-5 years of retail experience leading others

  • College degree or equivalent experience preferred

  • Demonstrated ability to deliver results

  • Ability to effectively communicate with customers and employees

  • College degree preferred

  • Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.

  • Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays

  • Ability to travel as required

  • Business Acumen skills

  • Established time management skills

  • Strong planning and prioritization skills 

Top Skills

Budget Management
Customer Service Techniques
Sales Metrics
Store Operations Management

Similar Jobs

7 Hours Ago
Hybrid
Nottingham, Nottinghamshire, England, GBR
Senior level
Senior level
Fintech • Machine Learning • Payments • Software • Financial Services
Lead enhancements in the Fraud department, drive initiatives, engage stakeholders, coach teams, manage investigations, and deliver against KPIs.
Top Skills: LeanSix Sigma
Yesterday
Hybrid
London, Greater London, England, GBR
Mid level
Mid level
Artificial Intelligence • Healthtech • Professional Services • Analytics • Consulting
As a Strategy Insights and Planning Associate Consultant, you will develop solutions for client business problems, conduct market research, synthesize results, and mentor associates.
Top Skills: AccessConfirmitExcelZs'S Proprietary Software
Yesterday
Hybrid
Nottingham, Nottinghamshire, England, GBR
Mid level
Mid level
Fintech • Machine Learning • Payments • Software • Financial Services
Manage a team in the UK Fraud and Disputes department, focusing on coaching, process improvement, and maintaining performance metrics to enhance customer experience.

What you need to know about the Manchester Tech Scene

Home to a £5 billion digital ecosystem, including MediaCity, which consists of major players like the BBC, ITV and Ericsson, Manchester is one of the U.K.'s top digital tech hubs, at the forefront of advancements in film, television and emerging sectors like as e-sports, while also fostering a community of professionals dedicated to pushing creative and technological boundaries.
By clicking Apply you agree to share your profile information with the hiring company.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account