Provides on-site security at a gatehouse and industrial facility by controlling access, checking visitors and vehicles, conducting patrols, monitoring activity, responding to incidents, and maintaining accurate security records. The role requires professional customer service, strong communication, vigilance, and the ability to work independently on a rotating 4-on, 4-off shift pattern.
Job Role: Security Officer
Shift Pattern: 4 on 4 off shift pattern, 6:00-18:00 - average 42 hours per week
Contract Type: Zero hour contract
Pay: £13.00 per hour
Location: Balaena Tyne (formerly A&P Tyne) - Wagonway Road,
Hebburn, Tyne and Wear, England, NE31 1SP
Reporting to: Operations Manager
Overview
An exciting opportunity has arisen at Anchor Group Services for an experienced and professional Security Officer to join our established team at Balaena Tyne in Newcastle.
This is an excellent opportunity for an experienced Security Officer who takes pride in maintaining a safe and secure environment while delivering a professional and approachable service. You will act as a visible security presence across the site, engaging with employees, contractors and visitors while ensuring site security procedures are followed at all times. You will be responsible for conducting regular patrols, monitoring activity across the site, managing access and gatehouse operations, responding promptly to incidents and security concerns, and maintaining accurate records in line with site procedures.
We are looking for someone with strong observational and communication skills who is confident working both independently and as part of a wider security team. You should be professional, reliable and customer-focused, with the ability to remain calm and make appropriate decisions when responding to incidents.
The successful candidate must hold a valid frontline SIA Licence.
Duties include:
- Protecting the client’s property, people and/or assets by
providing security services in direct accordance with the sites published
Assignment Instructions (AI’s) and site-specific procedures
- Managing gatehouse operations and acting as a professional first point of contact for employees, contractors, visitors and delivery drivers
- Signing visitors and contractors in and out of the site and maintaining accurate gatehouse records
- Controlling access and egress to the site, checking identification and ensuring all visitors, contractors and vehicles are appropriately authorised
- Conducting regular security patrols of the site, identifying and reporting any suspicious activity, security risks or potential hazards
- Preventing losses and damage by reporting irregularities;
informing offenders of policy and procedures
- Preventing and escalating incidents in a timely, accurate and
appropriate manner to the Control Room/ Shift Manager/Operations
Manager/Emergency Services as appropriate for serious incidents
- Completing reports by recording observations, information,
occurrences, and surveillance activities
- Maintaining organisation's stability and reputation by
complying with legal requirements
- Contributing to team effort by accomplishing related results
as needed
- Acting as a first line support to customers and visitors to
site, providing a professional and friendly service
- Understanding the needs of our customer, respond accordingly
to customer queries and requests and take appropriate action
- Maintaining professional conduct at all times
Requirements
- Full
5-year employment checkable history
- Valid
frontline SIA licence - DS or SG
- Previous security experience
- Confidence to respond appropriately to incidents and challenging situations
- Flexible
to meet the job requirements
- Excellent
communication skills both written and verbal
- Smart
appearance and be well-groomed
- Reliable, punctual and able to maintain high professional standards
- High
level of enthusiasm and passion
- Ability
to work in a fast-moving environment
- Professional and customer-focused approach
- Ability to remain alert and vigilant throughout the shift
Benefits
- Access
to a range of nationally recognised courses to help further your
career, via the Anchor Academy
- Access
to SIA and First Aid training at discounted rates, with
financial support available
- Auto Enrolment Pension (if earnings
reach the minimum requirement for auto-enrolment)
- Stream - access to pay as you earn it
- Cycle
to Work Scheme Available
- Full
uniform provided
- Free
Employee Assistance Programme 24/7 including access to
counselling
- Hospital
Saturday Fund
- Reward
and Recognition awards
What's Next?
If you would like to be considered for this position, APPLY NOW and we will be in touch.
Other companies may call this role: Multi-Site Officer, Security Officer, Security Guard, Security Personnel, Protection Officer, Loss Prevention Officer, Security Specialist, Safety Officer, Security Coordinator, Security Analyst, Asset Protection Officer, Security Operations Officer, Security Risk Officer, Facilities Security Officer, Protection Officer, Workplace Safety & Security Officer, SIA Security Officer, Security Enforcement Officer
Within commuting distance of: Hebburn, Newcastle, Killingworth, Jarrow, Benton, Longbenton, Forest Hall, Palmersville, Jesmond, Gateshead, Sunderland, South Shields, North Shields, Whitley Bay.
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