As Engagement Manager, you will lead Quality consulting projects, manage teams, develop client relationships, and drive business opportunities, ensuring quality delivery and client satisfaction.
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
Quality Business Consulting at Veeva is a unique group fusing strategy and operations with data and technology. Establishing a leading Quality consulting practice is a strategic priority for Veeva, with high visibility within the company and to leaders of the wider Life Sciences industry.
As an Engagement Manager, you will manage complex and novel consulting projects for Veeva customers in the Quality space – managing teams and planning, organizing, and tracking all aspects of delivery. You will support building our brand in the market, developing our customer network, and identifying and acquiring new projects to support our customers.
What You'll Do
- Lead multiple project engagement teams – empowering the team to plan and manage all aspects of delivery
- Be responsible for the end-to-end design, build, and delivery to meet overall project goals and objectives
- Proactively lead business development opportunities - identify and generate potential new projects, clarify customers' challenges and needs, be able to develop a compelling, differentiated proposal to solve these issues and win new work
- Be the Quality consulting lead on one or more of our strategic accounts
- Bring clients an excellent level of industry, market, and functional insight, including an understanding of Quality-specific challenges
- Build a strong and trusted relationship with customers, serving as a primary contact for strategic and tactical questions
- Develop and disseminate thought leadership and campaigns that differentiate Veeva Quality Consulting in the market
Requirements
- Bachelor's or Master's degree and excellent academic record
- 8+ years of consulting experience in an established strategic/management consulting organization
- Good understanding and deep interest in pharmaceutical or MedTech Quality, having delivered consulting engagements in one or more of the following areas: Quality, Manufacturing, Supply Chain
- Demonstrated leadership of consulting teams in the delivery of complex project outputs
- Highly efficient project management skills
- Credibility and experience in operating and engaging at senior levels with key Life Sciences customers
- Proven track record of developing new, high-impact customer engagements
- Deep understanding of Quality processes and systems
- Ability to travel roughly up to 25%; this can vary depending on engagement
Nice to Have
- Post-graduate-level qualification, Ph.D., MD, and/or MBA
- Network in Top 20 Life Science companies
- Experience with digital technologies – platforms, channels, analytics tools, apps, emerging technology
- Experience working with SaaS solutions
- Experience with digital technologies – platforms, channels, analytics tools, apps, emerging tech, etc.
- Good understanding of Veeva’s broader platforms and solutions, and how these can be leveraged and enhanced by Quality consulting services
- Veeva certified on any of our relevant Quality products
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Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.
If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].
Top Skills
Analytics Tools
Digital Technologies
SaaS
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