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Leads the rollout and ongoing development of an eCommerce product and trading system. Defines and prioritizes requirements, coordinates stakeholder communication, drives user adoption and training, and prioritizes fixes based on commercial impact. The role focuses on improving product data, site discoverability, shopping experiences, and conversion rates while translating technical concepts for technical and non-technical stakeholders.
We’re looking for an eCommerce Product Business Manager to join our eCommerce UK Trading team on a 12 Month FTC (maternity cover). Based onsite from NEXT Head Office in Enderby, Leicestershire!
The Role:
As an eCommerce Product Business Manager, you will lead the successful roll out of our new eCommerce product and trading system. This platform will be used by eCommerce and buying teams across the business to launch new items and optimise site merchandising to maximise sales. You will ensure the system delivers measurable commercial value by driving user efficiency over legacy processes, providing actionable commercial insights, and ensuring a strong return on development investment.
Success will be measured by improved product conversion rates achieved through enhanced product data and improved site discoverability.
What You’ll Take On:
- Lead the rollout of the system and define future requirements across the business.
- Define and prioritize development requirements to deliver clear commercial benefits.
- Drive stakeholder communication, promote system adoption among key users, collect feedback, and deliver effective training programs.
- Provide regular updates to senior leadership and prioritise bug fixes and feature enhancements based on commercial impact.
- Drive higher product conversion rates through optimised product data and improved website shoppability.
What You’ll Bring:
- Proven experience within an eCommerce leadership role, with the ability to manage cross functional teams and adapt to changing priorities in a fast paced environment.
- Strong commercial acumen with a proven track record of identifying growth opportunities by optimising product data and discoverability.
- Strong understanding of what changes and enhancements can be made to product pages and product data to improve conversion
- Strong understanding of eCommerce platforms and A/B testing methodologies, with a commitment to continuous site optimisation.
- Ability to translate complex technical concepts into clear, actionable insights for both technical and non-technical stakeholders.
- Exceptional verbal communication skills.
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
- Company performance based bonus
- Sharesave scheme
- On-site Nursery available; OFSTED outstanding in all areas
- 10% off most partner brands & up to 15% off Branded Beauty
- Early VIP access to sale stock
- Access to fantastic discounts at our Staff Shops
- Restaurants with great food at amazing prices
- Access a digital GP and other free health and wellbeing services
- Free on-site parking
- Financial Wellbeing - Save, track and enhance your financial wellbeing
- Apprenticeship - Grow and develop on the job whilst gaining a qualification
- Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
- Support Networks - Access to Network Groups to empower and celebrate each other
- Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more
Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email [email protected] (please include 'Workplace Adjustments' in the subject line), or call us on 0116 284 2486 and leave a voicemail.
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Home to a £5 billion digital ecosystem, including MediaCity, which consists of major players like the BBC, ITV and Ericsson, Manchester is one of the U.K.'s top digital tech hubs, at the forefront of advancements in film, television and emerging sectors like as e-sports, while also fostering a community of professionals dedicated to pushing creative and technological boundaries.
