Services Sales Account Manager

Services Sales Account Manager

  

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.

Job Description:

   

Join our Digital Sales Operational Services team—where customer relationships, strategic thinking, and measurable results come together. We’re looking for a motivated Digital Sales / Account Manager to own renewal and growth opportunities across an assigned book of business, drive ‘Day One’ hardware attach sales, and partner with field teams and channel partners to close deals that maximize customer value and retention.

Why this role matters:

• You’ll protect and grow an installed base by positioning HPE Operational Services as the clear choice for customers’ infrastructure lifecycle needs.
• Your work directly impacts customer success and company performance through data-driven pipeline building, targeted account plans, and timely renewals.
• You’ll collaborate with sales, partners and technical teams, gaining broad exposure across the business and opportunities to develop commercially and technically.

What you’ll do:

• Manage installed-base renewal opportunities and ensure on-time closures while identifying upsell and cross-sell opportunities across the HPE Operational Services portfolio.
• Sell Day One attach contracts in support of infrastructure solution sales.
• Execute account strategies and create account plans for medium- to high-complexity accounts.
• Generate and qualify leads; partner with field sales and channel partners to drive deals smoothly to close.
• Understand customer requirements and tailor competitive solutions that support retention and expansion.
• Build and maintain a reliable, data-driven sales pipeline and provide accurate forecasts.

What we’re looking for:

• Bachelor’s degree or equivalent experience (IT/Sales preferred).
• 3–5 years relevant sales or account management experience.
• Strong account management, retention, and development skills with a track record of meeting or exceeding targets.
• Solid understanding of IT solutions and services and how they solve business challenges.
• Excellent communication, negotiation, and stakeholder collaboration skills.
• Comfortable using CRM tools (Salesforce experience preferred).
• Comfortable in either a “hunter” (new business) or “farmer” (relationship growth) selling approach depending on the role.

What you’ll gain:

• A role with clear impact and visible career progression in sales and operational services.
• Opportunity to work cross-functionally with experienced field teams, partners, and technical experts.
• Exposure to a broad portfolio of market-leading IT solutions.
• A collaborative environment where initiative, practical problem-solving, and customer focus are recognized and rewarded.

How to apply If you’re driven to build strong customer relationships, grow recurring revenue, and deliver measurable impact, we want to hear from you. Apply now with your resume and a brief note about a recent sales win or account plan you led. (HPE is an equal opportunity employer committed to creating an inclusive environment. We welcome applicants from all backgrounds.)

NB: The successful candidate will be based in the Manchester office Monday-Thursday, so 20% hybrid.

Accountability, Accountability, Active Learning, Active Listening, Assertiveness, Bias, Building Rapport, Buyer Personas, Coaching, Complex Sales, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Interactions, Design Thinking, Empathy, Financial Acumen, Follow-Through, Growth Mindset, Identifying Sales Opportunities, Industry Knowledge, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 6 more}

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

#unitedkingdom#sales, #technologyandsoftware

Job:

Sales

Job Level:

Intermediate

    

    

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

   

No Fees Notice & Recruitment Fraud Disclaimer

 

It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates.  These scammers often seek to obtain personal information or money from candidates.

 

Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process.  The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.