At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact.
We’re an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research.
We are home to over 14,000 colleagues across 30 countries and are a member of the UK’s FTSE 100 group of leading public companies. We’re thrilled to have earned the #3 spot in Glassdoor's Best Places to Work 2025 UK list, a recognition based solely on reviews by those who know us best - our current and previous colleagues.
In Global Support, we provide expert guidance and hands-on support to the Informa Group and Informa’s many business teams. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed.
Job DescriptionThis role is based in our 240 Blackfriars, London office.
As a DevOps Engineer supporting AI workloads, you will design, automate, and operate cloud infrastructure for model serving, vector databases, high-performance compute, and data pipelines. You will drive Infrastructure-as-Code adoption, ensure secure and scalable deployment paths, and maintain reliable environments across AWS and Azure. You will partner with AI engineers, data teams, and product stakeholders to enable production-ready AI services that scale efficiently and meet enterprise requirements.
Key Responsibilities:
- Build and operate cloud environments for AI platforms, including GPU compute, vector stores, RAG pipelines, and real-time inference services.
- Implement IaC and deployment automation using Terraform, ARM/Bicep, and modern CI/CD workflows.
- Manage core infrastructure layers: networking, identity, storage, DNS, certificates, and security controls.
- Implement observability for AI workloads—latency, throughput, token usage, cost, GPU utilization, and service health.
- Automate provisioning, scaling, secret management, runtime configuration, and environment lifecycle.
- Partner with engineering teams to onboard new models, data sources, and services into production.
Core Tech Stack:
- AWS (Primary)
- ECS/EKS, S3, RDS/Aurora, OpenSearch, IAM, Secrets Manager, CloudWatch,
- Route53, ALB/NLB, CloudFront, Terraform, Cloudflare
- Azure (Preferred / Equivalent)
- Azure VMs, Azure ML, App Service, AKS, Blob Storage, Azure SQL, Azure Cognitive
- Search, Entra ID, Key Vault, Monitor, Application Gateway, Front Door, Log Analytics,
- ARM/Bicep, APIM
AI-Specific Infrastructure:
- Vector DBs & retrieval systems (OpenSearch, PGVector, Qdrant, Redis)
- Model hosting & orchestration (SageMaker, Bedrock, Azure OpenAI, custom
- containerized models)
- Secure data pipelines for ingestion (ETL, batching, streaming, lineage)
- GPU and accelerated compute environments (NVIDIA frameworks, CUDA drivers,
- inference runtimes)
General Tooling:
- GitHub Actions / Azure DevOps / Code Pipeline
- Linux admin, networking, SSL, DNS, CDNs, WAFs
- Shell + Python automation
- Extensive experience in DevOps, CloudOps, SRE, or platform engineering roles
- Experience operating production workloads on AWS and/or Azure
- Strong Linux, networking, IAM, RBAC, and security fundamentals
- Experience with vector databases, ML infrastructure, or GPU-based systems
- Proficiency with IaC (Terraform, ARM/Bicep) and CI/CD pipelines
- Ability to troubleshoot performance, latency, networking, and system reliability issues
What Makes You Successful:
- Prioritises automation, reliability, and repeatable workflows
- Fast learner who adapts to evolving platforms and AI tooling
- Strong communicator across technical and non-technical stakeholders
- Ownership mindset with excellent debugging and problem-solving skills
We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.
We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com
Our benefits include:
- Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
- Broader impact: take up to four days per year to volunteer, with charity match funding available too
- Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
- Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
- A flexible range of personal benefits to choose from, plus company funded private medical cover
- A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
- Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
- Recognition for great work, with global awards and kudos programmes
- As an international company, the chance to collaborate with teams around the world
We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.
If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.
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