Customer Success Manager (UK)

Posted 20 Days Ago
Be an Early Applicant
United Kingdom
3-5 Years Experience
Real Estate • Software
The Role
Seeking an experienced Customer Success Manager to maximize the value of Proptech solutions for clients, develop relationships, provide training, resolve issues, and drive business growth. Requires 3+ years in Customer Success or Account Management, fluent in German, excellent communication skills, problem-solving abilities, CRM proficiency, and occasional travel.
Summary Generated by Built In

The Company
HQ: Melbourne, Victoria
127 Employees
On-site Workplace
Year Founded: 2011

What We Do

Equiem is the global leader in commercial tenant experience technology.

The firm works with leading property owners and managers in the global real estate industry to breathe life into their buildings, by transforming them from mere brick and mortar structures into vibrant, connected and engaged communities with services and experiences that enrich lives.

Equiem’s market-leading app, used by 170,000 people across 60 million sq ft (5.5 million square metres) of commercial real estate worldwide, helps landlords attract and retain occupiers, deliver seamless tenant communication, supercharge onsite retail and services, and unlock additional asset value across their portfolios. With comprehensive, easy-to-use dashboards, Equiem’s app also offers the most advanced tenant analytics in the market, providing clients with rich, actionable intelligence that drives smarter, more effective tenant engagement.

Founded in 2011, Equiem has offices in Europe, Australia, the USA, and the UK. Clients include the likes of Canary Wharf Group, Lincoln, Dexus, Lendlease, Knight Frank, and Brookfield.

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