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Top Skills:
CRM
Do you want to take on a new challenge?Welcome to ZEISS.ZEISS is an internationally leading technology company operating in the optics and optoelectronics industries. ZEISS is shaping technological progress and through its solutions is extending the horizon of the world of optics and associated areas.
ZEISS consists of four segments: Semiconductor Manufacturing Technology, Industrial Quality & Research, Medical Technology and Consumer Markets.What you’ll be doing.Working within the Medical Technology (Meditec) Division, at ZEISS, we are looking for a Customer Support Coordinator to:
ZEISS consists of four segments: Semiconductor Manufacturing Technology, Industrial Quality & Research, Medical Technology and Consumer Markets.What you’ll be doing.Working within the Medical Technology (Meditec) Division, at ZEISS, we are looking for a Customer Support Coordinator to:
- Proactively update the customer and internal stakeholders to ensure maximum customer satisfaction within Salesforce.
- Enable accurate and timely service order processing and invoicing in SAP.
- Process credits, returns, repairs and warranty replacements.
- Generate quotes.
- Liaise with customers and regional managers.
- Investigate and action disputes.
- Provide general administration support
- Strong customer focus, collaborative mindset.
- Salesforce experience.
- SAP S/4 experience.
- Microsoft Office skills.
- Good communicator.
Your ZEISS Recruiting Team:
Charlotte Marriage, Kate Benyon, Suya RolphWhat you need to know about the Manchester Tech Scene
Home to a £5 billion digital ecosystem, including MediaCity, which consists of major players like the BBC, ITV and Ericsson, Manchester is one of the U.K.'s top digital tech hubs, at the forefront of advancements in film, television and emerging sectors like as e-sports, while also fostering a community of professionals dedicated to pushing creative and technological boundaries.
