CS&L Manager, Greece

Posted 3 Days Ago
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Athens
Senior level
Big Data • Food • Hardware • Machine Learning • Retail • Automation • Manufacturing
We're a global snacking company empowering people to snack right.
The Role
As the CS&L Manager, you will oversee Customer Service and Logistics operations, ensuring achievement of cash, cost, service, quality, and safety targets. You will manage stakeholder relationships, lead talent development, and drive process improvements in a complex supply chain environment while implementing digital solutions.
Summary Generated by Built In

Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Possible.
You will lead Customer Service & Logistics (CS&L) in your geography covering all process areas from plan-to-cash, including being face of Manufacturing. You will define and enable the delivery of the service, cash, cost, quality and safety targets of the market in line with the CS&L strategic vision.
How you will contribute
You will:

  • Lead the liason and stakeholder management of the Commercial Team and Managing Director in the market.
  • Develop a strategy to ensure delivery of cash, cost and service targets in daily operations and for specific projects (innovation, productivity, supply network design). Lead cross-functional teams to execute the delivery.
  • Recruit, retain, engage, develop and manage talent to ensure there is a pipeline for critical positions.
  • Ensure cooperation with internal (across company) and external stakeholders (customers and third-party providers) so objectives are met. Being a voice of Manufacturing part towards the Business.
  • Ensure business goals are achieved through the effectiveness of the IBP process
  • Define logistics service operational guidelines (i.e., defining guidelines, parameters, service levels and standards) in which local third-party providers operate. High focus on costs agenda.
  • Deliver process and performance excellence, looking for opportunities to continuously improve across all CS&L areas (demand and supply planning, customization, warehousing and transportation, order-to-cash and cash-to-bill)
  • Driving digitalization agenda, with all projects in scope - S4H and O9.
  • Identify, control and review critical processes to ensure that SOX/audit requirements, labor safety and security, environmental, data protection, legal requirements as well other Mondelēz International policies and regulations are implemented and followed.


What you will bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

  • Previous senior leadership role and experience in CS&L in a large multinational business in logistics and related fields with concentration in replenishment planning, production planning/scheduling, inventory management, demand planning, customer seervice and general business knowledge
  • Strategic agility and business acumen to track the continuous improvement record
  • Ability to lead and navigate in a complex matrixed organization
  • Demonstrates credibility and presence, consistently role modelling our values
  • Understanding of process linkages across the entire supply chain
  • Ability to create a high-performing, agile organization demonstrating strong people and team management skills
  • Can demonstrate experience of ensuring supply chain readiness in delivering innovation and new products to the market


More about this role
Job specific requirements:
Supply chain experience minumum 5 years with strong knowledge of Customer Service, Demand Planning & Fulfillment, Logistics Operations. Understanding of main drivers and cost/service/cash/safety targets within Supply Chain area. Target and cost oriented, strong leadership due to big size of the team.
Work schedule:
Hybrid working model
Relocation Support Available?
No Relocation support available, however for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer Policy
Business Unit Summary
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our succes
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER
Job Type
Regular
Network Management
Customer Service & Logistics

The Company
HQ: Chicago, IL
90,000 Employees
Hybrid Workplace
Year Founded: 2012

What We Do

Mondelēz International, Inc. (NASDAQ: MDLZ) is an American multinational confectionery, food, and beverage company based in Illinois which employs approximately 90,000 individuals around the world.

Our Purpose
Our purpose is to empower people to snack right. We will lead the future of snacking around the world by offering the right snack, for the right moment, made the right way.

Our Brands
We’re leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum.

Our People
Our 90,000+ colleagues around the world are key to the success of our business. Our Values and Leadership Commitments of Love our Consumers and Brands, Grow Every Day, and Do What's Right shapes our culture – what we believe in, stand for, and what guides our actions and decisions. Great people and great brands. That’s who we are.

Our Strategies
We are uniquely positioned to lead the future of snacking with strong leadership in our categories, an unparalleled portfolio of global and local brands, and a solid footprint in fast-growing markets. Aimed at delivering sustainable growth, our strategic plan is centered around three strategic priorities:

• Growth: accelerate consumer-centric growth
• Execution: drive operational excellence
• Culture: build a winning growth culture

Why Work With Us

We offer passionate, energetic and curious people a huge choice of careers in our fun, fast-paced, global business. We operate in four regions: Asia, Middle East & Africa; Europe; Latin America; and North America. And in over 80 countries our people are united in a common purpose to empower people to snack right.

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