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Are you seeking a short-term role where you can make an immediate impact? We are offering an excellent opportunity for an experienced Credit Controller to join our high-performing team in Caerphilly on a 3-month fixed-term contract.
This role is ideal if you are between positions, looking for project-based work or keen to apply your credit control expertise in a fast-paced, dynamic business environment.
About the Role
At DS Smith, we partner with customers worldwide to meet their packaging needs. Our Credit Controllers play a vital role in ensuring the smooth running of our operations by safeguarding our debtor investment and maintaining healthy cash flow.
In this role, you will:
Take ownership of a defined portfolio of customer accounts
Manage collections in line with group credit policies and procedures
Proactively chase overdue balances and reduce aged debt
Investigate and resolve invoice queries promptly
Ensure accounts are accurately reconciled and maintained
Report results and progress against agreed targets to senior stakeholders
You will be joining a collaborative team where your skills can deliver immediate value and tangible results.
About You
Essential Skills & Experience:
Proven track record in B2B credit control and debt collection
Demonstrable success in reducing aged debt and resolving disputes
Strong attention to detail, numeracy, and data analysis skills
Confident using finance systems, ideally including Excel and SAP
Excellent communication skills with a strong customer focus
A proactive, solutions-oriented approach to improving credit processes
Desirable:
Experience working in a manufacturing or industrial environment
Exposure to a Shared Service Centre setting
What We Offer
Competitive salary
25 days’ holiday plus bank holidays (pro rata)
Company pension, life assurance and income protection
Access to a digital GP and employee assistance programme
Cycle-to-work scheme and retail discounts:
About us
We’re DS Smith, the company who are redefining packaging for a changing world. We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. Today, we operate in more than 30 different countries, supporting customers across sectors like FMCG, industrial, and e-commerce. We deliver on quality, service, innovation, and added value to deliver market-leading sustainable packaging solutions our customers need. Our industry needs to transform, and we’re building the team to drive change across Europe and North America
To fulfil our purpose of redefining packaging for a changing world, we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed.
Our people come from diverse backgrounds, bring different perspectives, ideas and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all criteria.
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