What is the point of this role?
The purpose of this role is to maximise cash collection within the business. It is a key role which is responsible for minimising risk to our business, ensuring all customers we work with are financially stable. This role also analyses current debt on our ledger and highlights any potential bad debt. Daily cash collection is priority, this role ensures our customers pay on time and collects all receipts proactively.
What will I be doing?
- Daily Cash collection via multiple communication channels i.e calls, emails and letters.
- Daily cash allocation, ensuring all incoming receipts are correctly posted to customers accounts.
- Problem solving – you will be responsible for resolving any customer queries end to end. Working with our account managers to ensure a resolution is reached.
- Customer account reconciliations.
- Escalation of red flag customers to Senior management – provide financial reporting to evidence the risk.
- Support wider credit control team if required to ensure cash collection is being maximised.
What will I bring to the role?
- Experience of working within a credit control team/ team player.
- Confident speaking to customers and leading difficult conversations have the ability to Influencing and negotiate
- Being able to proactively seek resolution to queries
- Possess a good understanding of Excel, Word, Outlook and preferable Dynamics / Business central
- Excellent communication skills at all levels
- A highly motivated and ambitious self-starter who is pro-active and can set and achieve goals
- Strong organisational & time management skills with the ability to prioritise own workload
- Ability to recognise potential risks & take steps to mitigate or where necessary escalate
- Experienced in dealing with and resolving complex queries you will be confident in building rapport and have a strong customer relationship focus to assist you
- Work under pressure and to tight deadlines in an entrepreneurial environment
- Problem Solving Ability.
Why work for ANS?
At ANS, we’ve created a place where everyone can be themselves, and we empower our people to get the job done. Openness, ambition, honesty, and passion are what drive us every day. We are bold, courageous, and innovative – and we do it like no other. We invest in our people. In training, development, health and more – we give you the benefits and flexibility to maintain a happy work-life balance.
We’re proud of the inclusive, fun, dynamic environment we’ve created. It’s a safe space that works for all. You don’t have to be a techie to work in tech. Bring your authentic self and find your dream role here. Find out more at LinkedIn pages.
What’s in it for you?
With fantastic benefits, an inclusive culture, and a cool office space, we’re your kind of workplace.
Company benefits
- As standard: 25 days’ holiday, plus you can buy up to 5 more days
- A little extra: we’ll give you your birthday off, and an extra celebration day for whatever you want! Tying the knot? You get 5 days’ additional holiday in the year you get married. Oh, and 5 volunteer days!
- Private health insurance
- Pension contribution match and 4 x life assurance
- Flexible working and work from anywhere for up to 30 days per year (some exceptions)
- Maternity: 16 weeks’ full pay, Paternity: 3 weeks’ full pay, Adoption: 16 weeks’ full pay
- Company social events – get ready for a jam-packed calendar
- Electric car scheme
- 12 days of personal growth development time
ANS are an equal opportunities employer. We encourage diversity and anyone applying for a role at our organisation can be assured that their application will be treated fairly, regardless of age, disability, gender reassignment, gender expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sex or sexual orientation. We sometimes ask for information relating to individuals for equal opportunities monitoring purposes only.
Top Skills
ANS Group Manchester, England Office
1 Archway,, Birley Fields, Manchester, United Kingdom, M15 5QJ
