Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
More about our mission and what we offer.
Job DescriptionWe're looking for a Creative Operations Manager to join our Brand, Creative & Strategy team in London. You'll be helping our in-house agency to run as smoothly as possible, working with our partners in marketing to help millions of potential customers find out and get excited about Wise.
As a Creative Operations Manager, you’ll be a key member of the Brand, Creative & Strategy (BC&S) team, working collaboratively with our creatives and strategists to deliver marketing collateral for internal teams. Beyond this, you’ll be a force to be reckoned with when it comes to project delivery. You’re great at managing multiple projects, getting the team organised and ensuring everything is running smoothly.
Here’s how you’ll be contributing to the Brand, Creative & Strategy team
Act as the day-to-day point of contact for key internal stakeholders - building rapport, trust and collaborative working relationships
Keep projects running smoothly and on budget - making sure everyone is on the same page and identifying any potential blockers for delivery
Schedule our creatives’ time and keep on top of workloads
Forecast the team’s capacity, identifying issues or the need for additional resource
Help the team collaborate by creating communication channels, as well as setting up kick-offs and check-ins to make sure we stay on track
This role will give you the opportunity to:
Develop - you’ll be encouraged to grow and take on more responsibilities, and you’ll have the freedom to decide what those are! But if that sounds a bit scary, we’ve got some nice people to help you along the way.
Be flexible - in how you work, we understand everyone needs a little something different so we’ll do our best to make it happen.
Be creative - you’ll have opportunities to pitch ideas for new campaigns. Or for anything really!
Have impact - we’re not just being creative for the fun of it, we’re constantly measuring and understanding how our work helps Wise to achieve its mission. It's incredibly rewarding to know that we’re helping millions of people save money. It just so happens that we have a lot of fun too.
About you:
You’re a master when it comes to organisation, planning and ensuring timely delivery of work. You’re the type of person who makes a spreadsheet for their holiday. Don’t worry, so are we!
You’re able to quickly build rapport, trust and collaborative relationships - both within our team and with stakeholders
You're passionate about good creative and have a strong knowledge of creative and design production, and their constantly moving parts
You’ll have strong financial management skills - ability to create scope of work documents, monitoring the burndown rate and reconciling at the end of a project will all be second nature to you
You’ll have excellent communication skills with the ability to ensure stakeholder satisfaction and communication is maintained throughout a project
Ideally you’ll have experience working across multiple marketing touch points - we look after the Business Squad B2B creative needs, and the rest is B2C. Our main stakeholders are Regional Team, Paid Social, Paid Display and OOH (either internal or agency side) with a wide range of other more ad hoc channel briefs coming in from time to time.
Some extra skills that would be great:
Experience using Monday.com
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
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