For the past 20 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. ProPharma partners with its clients through an advise-build-operate model across the complete product lifecycle. With deep domain expertise in regulatory sciences, clinical research solutions, quality & compliance, pharmacovigilance, medical information, and R&D technology, ProPharma offers an end-to-end suite of fully customizable consulting solutions that de-risk and accelerate our partners’ most high-profile drug and device programs.
Due to growth, we are looking for a Contract Support Coordinator, to support our fast-paced, forward-thinking recruitment team to meet onboarding requirements for Contractor Placements.
This is a HYBRID opportunity, offering 2/3 days a week in our Central London recruitment office.
As the Contractor Support Coordinator at ProPharma you will be:
Creating contracts using draft templates.
Managing internal inboxes ensuring all queries are answered within SLA’s.
Adding new contractors onto internal systems.
Issuing contracts to both contractors and clients.
Conducting internal audits on our CRM systems.
Support with file preparation for external audits from clients.
Setting candidates up on our internal timesheet system.
Monitoring of assignment periods including processing of assignment extensions.
Processing terminations on our systems and issuing letters.
Conducting background checks in line with client requirements.
Management of internal CRM systems (Bullhorn and QuickBase).
Dealing with contractor and umbrella queries on a day-to-day basis.
Assisting the compliance function where needed.
Supporting the Corporate Operations Function.
To be a success in this role you will need:
Strong written, verbal and interpersonal communication skills and fluent in English.
Excellent Customer Service standards.
Ability to multi-task whilst maintaining strong levels of accuracy.
To be a self-starter who is comfortable to work autonomously in a busy office environment.
A minimum of 12 months experience working in a Business Operations function
Experience within the Recruitment or associated sectors would be of advantage.
We celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed.
All applications to roles at ProPharma are personally reviewed by a member of our recruitment team. We do not rely on AI screening tools to support our hiring process. You will always receive an outcome to your application so that you have an answer from us - whether you're successful or not.
***ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting.***
