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Who are we?
IOG, is a technology company focused on Blockchain research and development. We are renowned for our scientific approach to blockchain development, emphasizing peer-reviewed research and formal methods to ensure security, scalability, and sustainability. Our projects include decentralized finance (DeFi), governance, and identity management, aiming to advance the capabilities and adoption of blockchain technology globally.
We invest in the unknown, applying our curiosity and desire for positive change to everything we do. By fueling creativity, innovation, and progress within our teams, our products and services are designed for people to be fearless, to be changemakers.
What the role involves:
As an experienced Community Manager, you will build relationships in the early stages of launching new projects and products, which is crucial if that product is going to succeed. As a Community Manager, you will be responsible for helping teams establish their community's concept and product-community fit from the earliest stages—helping to conceptualise and build communities that launch successful products.
- Help product teams reach "Product-Community Fit" by working proactively and semi-autonomously to drive success while building a playbook that increases in value every iteration.
- Develop the “Minimal Viable Community” framework to help teams incubate and build relationships with potential community members around their products, gather feedback, and deliver insight.
- Validate community concepts, and identify people who can participate in the product development process. Gather feedback from these people to assess whether your concept matches their needs and desires.
- Increase the efficiency of product development by understanding what drives your community and communicating those needs to the team.
- Aim to provide value early in the life of a community by increasing acquisition and conversion rates, improving engagement levels—and delivering newsletter subscriptions.
- Develop, execute, and document strategies for your community collaboratively with other team members.
- Create a community experience that is more efficient, easier to navigate, and provides an overview of activity within the community.
- Manage a community calendar of engagement opportunities, including events, seminars, and tech meetups that align with broader objectives and timelines for the product teams you support.
- Advocating for a culture shift in product teams to embrace a Web3 approach that favors dialogue and sharing success with those who self-organize into communities.
Requirements
Who you are:
- Minimum of 5 years experience in a community or marketing role
- Solid experience in at least one complementary area of marcomms (eg, social media, product, insights, growth.)
- Solid knowledge and understanding of key community platforms how each can be used to deliver commercial goals and develop organizational capability
- Understanding and experience of issue and crisis management
- Experienced and confident in data-driven approaches, recognising how a creative idea translates into business value
- Excellent writing and language skills (native English)
- Good technical understanding (experience in blockchain and crypto technologies preferred).
- Adaptable and open - unafraid to take on new challenges
- Curiosity & learning mindset
- Driven, self-reliant
- Resilient
- Delivery focused - turn abstract concepts into measurable results
- Comfortable to operate in an environment of ambiguity
- Persuasive - skilled in lobbying and driving consensus
- Collaborative
- A strategic thinker, with a deep understanding of how measurable comms activity contributes towards business goals
- Experience of community and marketing strategy development and execution, skilled in tracking and managing execution to maximize user engagement
- Sound judgement, able to anticipate potential challenges and adapt accordingly
- A team player, skilled in collaborating with internal stakeholders to achieve shared goals
- Pragmatic and resilient, with a can-do mentality and a growth mindset; adept at finding creative solutions to thorny community challenges
- Well-organised and effective time manager, methodical in approach
Benefits
- Remote work
- Laptop reimbursement
- New starter package to buy hardware essentials (headphones, monitor, etc)
- Learning & Development opportunities
- Competitive PTO
At IOG, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
