Mattermost is seeking a Commercial Account Manager (CAM) – UK to support and accelerate commercial growth across the region. This is a collaborative, territory-aligned sales role that operates alongside Account Executives (AEs).
The CAM independently manages defined commercial sales motions while exercising strong judgment on when to partner with AEs on larger or more complex opportunities. This role is ideal for a commercially driven seller who thrives in a fast-paced SaaS environment and enjoys balancing net-new acquisition, expansion, and renewal management.
What You’ll DoInbound Net New SalesOwn and execute inbound-led net-new opportunities
Qualify and close small to mid-sized deals for customers not aligned to strategic AE territories
Run discovery, qualification, objection handling, and closing motions independently
Lead expansions within existing accounts when scope and complexity allow
Identify upsell and cross-sell opportunities through customer engagement and usage insights
Partner with AEs on expansions that become larger, more strategic, or more complex
Manage inbound expansion requests from existing customers (e.g., incremental license additions)
Own renewals requiring active customer engagement, risk mitigation, or expansion discovery
Collaborate cross-functionally to ensure smooth, on-time renewals
Serve as a trusted advisor by helping customers realize the value of Mattermost and building business cases to support renewals
Gain hands-on experience with the full buying cycle and commercial procurement considerations
Act as a capacity multiplier for Account Executives
Maintain strong CRM hygiene, forecasting accuracy, and deal documentation
Own renewal and expansion records for assigned accounts, as well as net-new sales records within your scope
Share insights and learnings to continuously improve territory execution
2–5+ years of experience in sales, account management, renewal management, or commercial closing roles
Demonstrated ability to manage multiple sales cycles in parallel
Strong discovery, communication, and deal execution skills
Experience using CRM systems (Salesforce preferred)
Experience selling into regulated environments
Exposure to commercial procurement processes
SaaS or enterprise technology sales experience
Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
