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OakNorth

Client Onboarding Senior Associate

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Hybrid
Manchester, Greater Manchester, England
Hybrid
Manchester, Greater Manchester, England

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Since our launch in 2015, we’ve lent over £10bn to ambitious entrepreneurs up and down the UK. That’s led to the creation of over 40,000 new jobs and over 29,000 new homes – and we’re not about to stop there. We’re dedicated to helping trailblazing businesses thrive and our Client Onboarding team are integral to our growth. 


This is a fantastic opportunity to join a fast-paced, growing bank with a reputation for doing things differently. We don’t want another cog in the machine, we’re looking for self-starters and bold thinkers who want to pave their own career paths and are passionate about supporting the UK’s best and brightest businesspeople.


We’re seeking a future team member to join our Client Onboarding function! As a Client Onboarding Senior Associate, you’ll be responsible for onboarding clients whilst adhering to regulatory requirements and ensuring a smooth and exceptional client experience.


Are you ready to step up to the challenge?

Responsibilities:

  • Undertake AML CDD reviews and risk assessments on both new to bank and existing customers.
  • Manage the AML CDD portion of commercial business loan origination /Business Banking account set up. 
  • Communicate & Collaborate effectively with customers of Oak North and internal stakeholder to ensure we are delivering Customer Delight. 
  • Manage customer expectations through effective communication skills whilst also ensure we are working at speed and maintaining Momentum.
  • Operate in line with the Bank's Risk Management framework and relevant risk and compliance policies and procedures, ensuring appropriate and timely escalation of any concerns to their line manager.
  • Mentor/supervise junior members of the Client Onboarding Team
  • Identify areas for improving processes to deliver improved efficiency
  • Carry out BAU / ad hoc administrative tasks. 

Requirements:

  • Experience working in the financial service sector (ideally in commercial lending or banking) minimum of 5 years’ experience.
  • Working knowledge of unpacking complex corporate structures with connections to non-transparent jurisdictions including Trusts and funds in overseas jurisdictions (BVI, Channel Islands, Cayman Islands etc);
  • Carry out tasks independently
  • Excellent understanding and experience of AML/KYC, CDD/EDD.
  • Quick learner and ability to work in a fast-paced environment whilst maintaining meticulous attention to detail. 
  • Strong interpersonal and exemplary communication skills (written as well as verbal).
  • Enjoys working in a team environment.
  • Can prioritise and manage workflows and multi-task.
  • Resilience and the ability to work under pressure and to pressing deadlines/SLAs.
  • Desire to go the extra mile to delight our customers. 
  • Advanced excel knowledge.
  • ICA & ACAMs Qualification 
  • Working knowledge of AEOI & FSCS requirements.
  • Experience working with private equity / real estate investment vehicles. 
  • Ability to understand financial statements. 

Benefits & Perks:

  • Equity. We want people to have a stake in the business so that all our interests are aligned.
  • 25 days holiday
  • Personalized benefits – opt-in to what matters to you
  • Subsidised Private Medical Insurance with Bupa
  • Enhanced maternity and paternity leave
  • Wellbeing and social events
  • Support causes that matter to you – Volunteering time off
  • Salary sacrifice schemes (Cycle to work, nursery, gym, electric car scheme)

OakNorth Manchester, England Office

6th Floor, Ship Canal House, 98 King St, Manchester, United Kingdom, M2 4WU

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