Business Manager - Digital Transformation Senior Associate

Job Description
Are you ready to be at the forefront of digital transformation in the banking industry? At JPMorgan Chase & Co., we offer an exciting opportunity to join our International Private Bank as a Business Manager in Digital Transformation. This role provides a platform for expansive professional development in a global, fast-paced environment. You'll work alongside industry leaders, influencing executive decision-making and shaping the future of digital banking. Join us and make a significant impact on our digital and data initiatives.
As a Business Manager in the Digital and Data Transformation team, you will be a key player in advancing our digital agenda. You will collaborate with diverse stakeholders, manage strategic projects, and support the Head of Digital in various capacities. This role offers you the chance to enhance your skills in project management, finance, and strategic analysis while contributing to a supportive and inclusive workplace culture.
Job Responsibilities:

• Serve as a trusted aide and critical point of contact for the International Head of Digital.
• Coordinate and draft strategic communications and manage quarterly townhalls.
• Partner with the Executive Assistant for calendar management and meeting coordination.
• Ensure timely reporting of digital initiatives to the IPB Operating Committee.
• Support annual budgeting, audits, and strategic business reviews.
• Oversee outsourcing and third-party oversight agreements.
• Manage recruitment efforts and maintain transparency on team outlook.
• Oversee the team's travel and expense budget, ensuring alignment with priorities.
• Act as the central SME for engagement with the AWM Product Office.
• Champion DEI participation and foster an inclusive working environment.
• Coordinate business resiliency strategies and conduct annual testing.

Required Qualifications, Capabilities, and Skills:

• Experience in banking within business management, digital product management, or front office roles.
• Strong interest in digital transformation, AI, and data analytics.
• Outstanding communication skills, both written and verbal.
• Ability to work autonomously and as part of a team.
• Skilled in producing impactful presentations and reports.
• Highly organized and detail-oriented.
• Committed to fostering a cohesive workplace culture.
• Strong judgment and discretion with confidential information.

Preferred Qualifications, Capabilities, and Skills:

• Experience in strategic communications and project management.
• Familiarity with tools such as Jira Align.
• Experience in managing budgets and financial reporting.
• Knowledge of DEI initiatives and engagement strategies.
• Experience in business resiliency planning and execution.
• Ability to influence executive decision-making.
• Experience in overseeing recruitment and team development.

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.
Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.