Business Consulting Working Student

We are looking for a Customer Success Working student to support our Customer Success Team starting in March 2025 in Munich.

Being a working student at Mirakl you have

• a meaningful experience with empowering missions
• a dynamic and stimulating work environment with passionate Mirakl workers
• the opportunity to be at the heart of a French unicorn at a unique stage of its development
• a real interns and apprentices community, our #miraklinterns

Working Student's missions

If you accept the challenge, here are the tasks you’ll be involved in:

• Perform insightful business analyses and propose actionable strategies to enhance client outcomes
• Develop presentations and materials for workshops that captivate and inform our clients.
• Dive deep into market research, uncovering trends and opportunities within the e-commerce landscape
• Collaborate on high-impact internal projects, working with cross-functional and international teams to drive success.
• Provide vital support to the leaders and managers of our Customer Success Team, assisting with daily activities that ensure Mirakl remains a leader in the industry.

 Requirements

• You are currently enrolled in a Bachelor’s or Master’s program with a focus on Business, Economics, or a related field and already have a health insurance
• You are deeply interested in the e-commerce industry and excited about its evolving dynamics.
• You are comfortable working in a highly motivated, diverse, international team environment.
• You are fluent in both English and German, with strong written and verbal communication skills.
• You are proficient in Excel and PowerPoint, capable of creating compelling data visualizations and presentations.
• You are a creative problem-solver, able to work well independently and collaboratively, and know how to handle challenging business situations
• You are detail-oriented and have very strong analytical skills
• You are located in Munich (or open to relocate)
• You are eligible for working student status

What we offer you:

• A workplace that fosters well-being and balance, featuring breakfasts, sports and yoga classes, apéritifs, and game nights.
• A personalized onboarding program designed to help you quickly gain skills 
• Competitive compensation, with an hourly rate of 18 euros.
• A monthly food allowance of 46.5 euros net to support your daily needs.
• 50% coverage of your transportation costs to ease your commute.
• Complimentary wellness perks with access to the Classpass app, including at least one free fitness or wellness class per month, courtesy of Mirakl.

Hiring Process:

• A first exchange with a recruiter.
• Two interviews during which you will have the opportunity to meet your future manager and colleagues. The STAR method and structured interviews will no longer be a mystery to you.
• Welcome to Mirakl!