Business Analyst

An exciting opportunity for a Business Analyst has arisen for an ambitious individual to join the Operational Change team in Manchester.

As a Business Analyst you will have the opportunity to progress your career at AJ Bell, providing business analysis services to support AJ Bell with its growth and cost targets.

The key responsibilities of the role are as follows:

• Work with colleagues and other stakeholders to investigate and model business functions, business processes, information flows and data structures
• You will gather, analyse and validate business requirements
• Produce business analysis deliverables using relevant documentation styles in line with organisational standards using appropriate tool
• You will create high quality specifications
• Facilitate stakeholder meetings and workshops, and presenting findings and actions both verbally and in writing to the business
• Assist in defining user acceptance tests for new or improved business processes and IT systems
• You will analyse solutions from all angles by modelling processes, mapping data and perform gap, impact and risk analysis to ensure that no detail is missed
• You will support both internal development teams and external suppliers in the implementation of a change
• You will seek to identify areas where improvement in systems and processes will lead to greater efficiency and ensure that these are brought to management attention

What we're looking for: 

• Demonstrable experience of 3-5 years as a Business Analyst in a professional setting
• Possession of, or substantial progress towards, a recognised Business Analysis professional qualification
• Exceptional analytical and problem-solving capabilities
• Experience of working in an Agile environment
• Meticulous attention to detail 
• In-depth knowledge of industry standards, regulatory requirements, and compliance protocols
• Proven ability to work autonomously and collaboratively within a team environment
• Superior interpersonal and communication skills, both written and verbal
• Exemplary organisational skills with a track record of meeting stringent deadlines
• Demonstrated proactive approach and solution-oriented mindset
• Proficient in Lean / Six Sigma methodologies and their practical application

About us:

AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 644,000 customers using our award-winning platform propositions to manage assets totalling more than £103.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.

Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.

Headquartered in Manchester with offices in central London and Bristol, we now have over 1,500 employees and have been named one of the UK's 'Best 100 Companies to Work For’ for six consecutive years and in 2025 named a Great Place to Work®.

At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles.

Our perks and benefits:

• Starting salary up to £50,000 (dependent on experience)
• Starting holiday entitlement of 26 days, increasing up to 31 days with length of service and a holiday buy and sell scheme
• A choice of pension schemes with matched contributions up to 7%
• Discretionary bonus scheme
• Annual free share awards scheme
• Buy As You Earn (BAYE) Scheme
• Health Cash Plan – provided by SimplyHealth
• Discounted private healthcare scheme and dental plan
• Free on-site gym providing a wide range of free classes
• Employee Assistance Programme
• Bike loan scheme
• Sick pay+ pledge
• Enhanced maternity, paternity, and shared parental leave
• Discounted nursery fees at Kids Planet on Exchange Quay
• Loans for travel season tickets
• Death in service scheme
• Paid time off for volunteer work
• Charitable giving opportunities through salary sacrifice
• Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more
• Parking at Exchange Quay (Subject to availability)
• Personal development programmes built around you and your career goals, including access to personal skills workshops
• Ongoing technical training
• Professional qualification support
• Talent development programmes
• Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off
• Monthly leadership breakfasts and lunches
• Casual dress code
• Access to a range of benefits from our sponsorship deals

Hybrid working:

At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend 3-4 days per week in the office. For new team members, the first month will be spent full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues.

AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.

We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.

If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.