Business Analyst driving business transformation and process improvement across insurance operations. Responsibilities include eliciting requirements, facilitating workshops, mapping processes, identifying opportunities, developing user stories, supporting business cases, collaborating with architecture and development teams, and guiding initiatives from ideation through implementation. The role also supports change readiness, training, adoption, benefits measurement, and continuous improvement in Agile, waterfall, or hybrid delivery environments.
The Role
Canopius is a growing global specialty insurer known for its expertise, collaborative culture and practical innovation. We’re looking for an experienced Business Analyst to join our Change team, shaping high‑impact transformation that improves how the business operates and delivers on our strategic ambition.
You’ll work on initiatives that really matter to the business, sitting at the heart of our One Delivery model. You will collaborate with stakeholders across multiple teams as a trusted delivery partner and help influence the change you deliver from idea through to implementation.
You will play a key role in defining problems, identifying opportunities and translating business needs into actionable requirements, with technology as an enabler, not a starting point. You will work on a range of initiatives from incremental process improvements and small enhancements to complex, multi-year change programmes. If you’re a Business Analyst who enjoys variety and wants to play an active role in shaping change then this role is ideal for you. It’s a great opportunity to deepen your analysis skills, broaden your exposure and make a visible difference in a supportive, forward‑thinking delivery environment.
Responsibilities will include
- Drive the analysis for meaningful business transformation, delivering tangible value through operational improvement and increased efficiency.
- Facilitate workshops and engage stakeholders to uncover needs, map current processes, identify pain points and spot opportunities for improvement.
- Confidently challenge thinking and assumptions to establish clarity and influence direction.
- Work closely with the Architecture and Design team to translate strategic vision and goals into clear, actionable requirements and user stories.
- Collaborate with colleagues across One Delivery to design business solutions and robust processes that genuinely improve business outcomes and ways of working.
- Enable effective decision-making, providing data and insight to support business cases, options analysis and recommendations.
- Support change from ideation through to delivery, acting as a trusted delivery partner and as the bridge between the business and the development teams. Contribute to change readiness, training materials and adoption activities.
- Measure the success and business benefits of delivered solutions, continuously looking for ways to improve outcomes.
- Champion efficient and effective business analysis, continuously improving capabilities and ways of working.
Further Relevant Skills and Experience
- Business Analyst experience in the London Insurance Market (preferable)or comparable general Insurance/financial services environment.
- Proficiency in requirements elicitation and the creation of associated analysis artefacts.
- Excellent communication and interpersonal skills, able to build effective working relationships with stakeholders at all levels.
- Attestable capability to challenge, negotiate and influence to achieve the best business outcomes.
- Demonstrable Business Analyst skills including analytical and critical thinking, problem solving, attention to detail and prioritisation.
- Experience of successful project/programme delivery in a fast-paced Agile, waterfall or hybrid environment.
- Ability to use initiative and take ownership for the successful completion of analysis activities.
- BCS International Diploma in Business Analysis or proven equivalent experience.
- Drive the analysis for meaningful business transformation, delivering tangible value through operational improvement and increased efficiency.
- Facilitate workshops and engage stakeholders to uncover needs, map current processes, identify pain points and spot opportunities for improvement.
- Confidently challenge thinking and assumptions to establish clarity and influence direction.
- Work closely with the Architecture and Design team to translate strategic vision and goals into clear, actionable requirements and user stories.
- Collaborate with colleagues across One Delivery to design business solutions and robust processes that genuinely improve business outcomes and ways of working.
- Enable effective decision-making, providing data and insight to support business cases, options analysis and recommendations.
- Support change from ideation through to delivery, acting as a trusted delivery partner and as the bridge between the business and the development teams. Contribute to change readiness, training materials and adoption activities.
- Measure the success and business benefits of delivered solutions, continuously looking for ways to improve outcomes.
- Champion efficient and effective business analysis, continuously improving capabilities and ways of working.
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