Business Analyst - HR Process

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

Role Objective

Here at Howden, we are transforming the way we deliver HR services to our business and this is an exciting time to join our evolving HR function as we look to drive commercially aligned and strategic HR support to our stakeholders. We are seeking an experienced Business Process Analyst on a 12-month fixed term contract to play a key role in delivering global HR business processes in support of our HR transformation journey.

 This is a fantastic opportunity to work on a global HR project which includes engaging stakeholders to analyse and define processes within the context of their local legal requirements.

Key responsibilities include

• Collaborate with global cross-functional teams and be able to articulate processes in a global and local context
• Conduct data analysis and process mapping of the current and future business processes
• Ensure projects align with governance standards and best practices.
• Develop and implement relevant processes and technologies to optimise the organisation’s internal operations
• Monitor and evaluate the effectiveness of processes, gathering feedback and making necessary adjustments.
• Create process documentation and guidelines, including standard operating procedures and workflow diagrams.
• Provide training and support to team members on best practices
• Support wider HR projects and programmes with data analysis and project coordination activities

Personal Attributes

• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management skills
• Proactive with a focus on delivering results

Qualifications and experience

• University or college degree
• Proven experience as a Business Analyst/Change Analyst/Process Analyst, preferably in HR or other process related projects
• Demonstrable experience of working in a demanding environment, preferably a professional services or financial services organisation
• Proficient in Excel, PowerPoint, MS Visio
• Previous experience related at least one area of the employee lifecycle beneficial

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new

• We support each other in the small everyday moments and the bigger challenges

• We are determined to make a positive difference at work and beyond

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs.  Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.