Supports customers and sales teams by coordinating aftermarket quotations, preparing proposals, managing bid-cycle activities, and improving opportunity pipeline performance. Reviews technical and commercial requirements, recommends pump and parts solutions, supports forecasting and business reviews, maintains sales records and reports, and collaborates with Engineering, Manufacturing, Quality, product teams, and global site hubs on pricing, delivery, productivity, and continuous improvement.
The Sales Support Representative is the primary customer contact, partnering with Engineering, Manufacturing, Quality, and Sales to address inquiries, develop proposals, and support sales growth. This role uses sales data to improve forecasting, reporting, productivity, and opportunity pipeline performance.
Key Responsibilities
- Deliver responsive, customer-focused support in a fast-paced, cross-functional environment.
- Coordinate aftermarket quotations and produce accurate, timely, value-priced proposals.
- Review customer specifications and apply Flowserve technical and commercial requirements.
- Manage proposals throughout the bid cycle, including workload tracking, follow-up, and hit-rate improvement.
- Support tactical quotes, strategic offerings, and win-back opportunities.
- Partner with site hubs and product teams to improve quotation speed, delivery lead times, prioritization, and quality.
- Use knowledge of pump applications, parts, programs, and processes to recommend effective customer solutions.
- Support sales forecasting, monthly outlooks, quarterly business reviews, and performance analytics.
- Maintain organized sales records, training information, organizational charts, and reporting.
- Collaborate with Sales leadership on continuous-improvement initiatives and key performance actions.
Qualifications
- Customer-focused, results-driven, and highly collaborative.
- Strong communication, problem-solving, organization, and prioritization skills.
- Ability to work independently and effectively with global, cross-functional teams.
- Experience in sales or customer service within engineered manufacturing; contract administration experience is preferred.
- Proficiency in Microsoft Office.
Preferred Qualifications
- Experience with mechanical seals, pumps, rotating equipment, power generation, or utility markets.
- Experience with SAP S4Hana, Salesforce, CRM systems, pricing, contract review, and ERP administration.
- Bachelor’s degree in a relevant field and/or 0–2 years of relevant experience.
Flowserve Corporation Manchester, England Office
Flowserve, Second Avenue, Manchester M17 1EE, United Kingdom, Manchester, United Kingdom
Similar Jobs
Software • Hospitality
Supports hotel food and beverage operations across bars, restaurants, room service, and events. Greets guests, takes and serves orders, prepares dining and event tables, maintains clean work areas, and follows health, safety, sanitation, and alcohol-awareness standards. The role offers flexible shifts and emphasizes hospitality, teamwork, integrity, accountability, and guest satisfaction.
Fintech • News + Entertainment • Software • Database • Financial Services
Conduct fundamental and relative value credit analysis on leveraged loans, build cash flow and credit models, and produce detailed research reports with actionable investment ideas. Analyze corporate loan issuers, capital structures, industry trends, comparable transactions, and valuation. The role covers primarily European performing credits, with occasional U.S. coverage, and includes client interaction, collaboration with legal teams, and portfolio coverage responsibilities.
Top Skills:
Ai ToolsExcel
Fintech • News + Entertainment • Software • Database • Financial Services
Conduct European leveraged finance and credit analysis across high-yield, stressed, distressed, and restructuring situations. Build capital structures, valuation models, scenario analyses, and cash flow projections to develop actionable investment ideas. Monitor markets, assess business performance and credit risks, publish research, collaborate with legal analysts and reporters, and respond to subscriber and client requests.
What you need to know about the Manchester Tech Scene
Home to a £5 billion digital ecosystem, including MediaCity, which consists of major players like the BBC, ITV and Ericsson, Manchester is one of the U.K.'s top digital tech hubs, at the forefront of advancements in film, television and emerging sectors like as e-sports, while also fostering a community of professionals dedicated to pushing creative and technological boundaries.
