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JPMorganChase

Associate of Quality Assurance

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Hybrid
London, Greater London, England
Hybrid
London, Greater London, England

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Job Description
Are you ready to make a significant impact in a global organization? As a Control Management Associate, you will play a crucial role in strengthening our firm's control framework across multiple global functions. This is your opportunity to work with a dynamic team dedicated to identifying and remediating control issues with urgency. Join us in ensuring a sustainable and disciplined control environment that supports our business operations in 60 countries. Be part of a team that values proactive risk management and real-time problem-solving.
As a Control Management Associate in the CAO Controls team, you will ensure a robust end-to-end control environment. You will identify and escalate issues promptly, partnering with us to ensure timely remediation. You will engage in top-down risk analysis, real-time control issue detection, and root cause analysis, overseeing the control environment within the Global Supplier Services function.
Job Responsibilities
  • Engage with stakeholders to align on risk and control priorities.
  • Evaluate and analyze the business risk and control environment to identify gaps and root causes.
  • Ensure controls are designed and operating effectively, fostering a proactive risk culture.
  • Perform ongoing analysis of program-related data and develop ad-hoc reports.
  • Assist in developing Risk & Control Self-Assessment mapping and documentation.

Required Qualifications, Capabilities, and Skills
  • Bachelor's degree or equivalent experience.
  • 3 years of financial service experience in controls, audit, quality assurance, risk management, or compliance.
  • Expertise in quality assurance, risk analysis, root cause analysis, reporting, and process reviews.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).

Preferred Qualifications, Capabilities, and Skills
  • Knowledge of intelligent automation tools such as Tableau, Python, Alteryx, or UI Path.

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.

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