We’re First Central Insurance & Technology Group (First Central for short), an innovative, market-leading insurance company. We protect the things customers love so they can get on with what matters to them in life.
Data drives us. It fuels our outstanding distribution, finance, technology and legal services. Our underwriting skills are built on data expertise; it creates the insights we need to give the right cover to the right customers at the right price. But, it’s the people inside and outside our business that power us. They make us stand out, help us succeed. We’re ambitious. We’re growing. We’ve won awards.
Join our PA dream team! Are you a driven, organised and proactive? Looking to take your career to new heights? Then join us at First Central as our Associate Executive Personal Assistant (PA) on a Fixed Term Contract to 31st October 2025.
Supporting the Executive Assistant to the Group CEO, you'll provide cover for the wider Executive PA team, with responsibility for maintaining high levels of confidentiality while delivering a professional and efficient service. From managing calendars to coordinating meetings and events, no two days will ever be the same.
If your personable, enthusiastic, eager to learn and great at maintaining relationships with colleagues, stakeholders and external parties - you're our kind of person! Top up with fab communication skills, ability to use your initiative and organisational skills - you'll be ready for anything!
Working flexibly, you'll spend most of your time working from home, ideally you'll live a commutable distance from our offices in either Salford Quays, Manchester or Haywards Heath, West Sussex - as you'll be required to attend our office when the Execs meet. But of course, it’s your choice - if you prefer to be in the office more - that's good with us too.
Core skills we’re looking for to succeed in the role:
- PA Experience to a Team and/or Directors - providing comprehensive support to teams and directors, ensuring efficient workflow and effective communication.
- Highly Organised and Systematic - high level of organisation and a systematic approach to tasks, ensuring that all projects are executed smoothly and efficiently.
- Efficient and Attention to Detail with the Ability to Multi-task - combines efficiency with meticulous attention to detail, expertly handling multiple tasks simultaneously without compromising quality.
- Strong Written and Verbal Communication Skills - excellent written and verbal communication skills, ensuring clear and effective interactions with stakeholders at all levels.
What's involved:
- Manage and co-ordinate Senior Executives/Manager diaries with conflicting priorities and able to resolve clashes swiftly and troubleshoot or escalate, as appropriate.
- Provide efficient support to the Group CEO’s Executive Assistant and cover for other absent P.A.’s during any times of their absence and travelling between offices.
- Provide admin support directly to the Group CEO and other Executives on matters not covered by Group CEO’s EA or other P.A.’s.
- Co-ordinate arrangements for internal and external meetings (accommodation, itineraries, catering, travel) nationally and internationally (travel not required).
- Organise, facilitate and attend (where necessary) meetings and events.
- Process expense claims and purchase orders, invoices and receipting.
- Support with email management where required, using own initiative to prioritise emails and flag important emails where necessary.
- Assist with the production of documents and presentations, when required.
- Welcome guests to the offices by greeting them and ensuring all their requirements are met during their visit to the First Central office.
- Communicate professionally both internal and externally with key stakeholders.
- Support with personal commitments on an ad hoc basis.
- Comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times.
- Ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times.
Job Specific Competencies
A mix of skills, experience and initiative is essential for this role, together with an individual who is organised, enthusiastic, proactive and can display logical thinking in the workplace.
Travel - Occasional travel required across all First Central office locations.
Experience, skills and knowledge
- PA experience to a Team and/or Directors
- Highly organised and systematic
- Efficient and attention to detail with the ability to multi-task
- Strong written and verbal communication skills
- Good time management and organisation skills, with the ability to work on own initiative
- The ability to work in a proactive manner, on own initiative
- Good IT skills including Excel, Word, Outlook and PowerPoint
- Some understanding of the business objectives and operations
- Knowledge of FCA requirements (including The Consumer Duty)
Behaviours
- A confidential and professional approach is essential
- Display tact and discretion
- Demonstrate integrity and respect
- Self-motivated and enthusiastic
- Confident and happy to engage with colleagues at various levels of seniority
- Embrace, embed and incorporate the Company values
- An organised and pro-active approach
- Emphasis on attention to detail and accuracy
- A flexible approach and positive attitude
- Strives for continual improvement
But it's not just about the work, we believe in a supportive and collaborative environment. We celebrate achievements together and have fun along the way. You'll never feel like just another employee here - you'll be part of our family.
So what are you waiting for? Take charge of your career and apply now to join the PA dream team. Your future starts here!
What can we do for you?
People first. Always. We’re passionate about our colleagues and know the best people deserve an extraordinary working environment. We owe it to them so that’s what we offer. Our workplaces are energetic, inspirational, supportive. To get a taste of the advantages you’ll enjoy, take a look at all our perks in full here.
Intrigued? Our Talent team can tell you everything you need to know about what we want and what we’re offering, so feel free to get in touch.
What We Do
First Central Insurance & Technology Group is committed to restoring and maintaining trust in the industry through technology and data to reduce risk, tackle fraud and deliver products for the future. Our in-house capabilities, people and commitment to innovation makes us stand out from others in the industry.
Having established as a group in 2008, we have over 1,200 dedicated colleagues across our subsidiary businesses, with locations in Guernsey, Gibraltar, Sussex and Manchester.
Our insurance broker, 1st Central, is firmly established as a top supplier on UK price comparison websites.
Meanwhile, our underwriting brand, First Central Underwriting Limited (formerly known as Skyfire Insurance), uses state-of-the-art data sources and capabilities to assess risk at a granular level in order to provide competitive private insurance premiums.
