Podean is the leading global marketplace marketing agency. We work with progressive brands across the globe to unlock potential on Amazon and other marketplaces. Our services span eCommerce strategy, content creation and optimization, media management, retail operations, data and analytics, consulting, and social commerce. Recent award wins include Digiday’s Best Employer for Remote Employees and Amazon’s Global Expansion Partner Award.
We are seeking an Associate Account Manager to support clients and internal teams in executing Amazon and marketplace strategies. This is a hands-on role focused on client servicing, project delivery, and operational support across eCommerce programs. You will work closely with Account Managers and internal teams to learn, assist, and contribute to strategic initiatives that drive client growth.
This role would suit an organised, energetic and resourceful candidate looking to develop and sharpen their account management skills.
What You’ll Do
- Drive the day-to-day management of a portfolio of client accounts, helping drive growth and operational excellence across Amazon, TikTok Shop, other marketplaces, and social commerce platforms
- Own client communications, account execution, and campaign delivery across marketplaces and social commerce channels, including TikTok Shop.
- Contribute to the development of marketing plans, promotional calendars, and account-level initiatives for light-touch clients, helping implement client direction and providing recommendations based on experience
- Monitor client accounts, analyse reporting, and highlight actionable insights for Account Managers and internal teams
- Help execute projects across media, creative, retail, and social commerce teams, ensuring timely delivery and quality under guidance
- Collaborate with internal teams to implement best practices, process improvements, and operational efficiencies, supporting rather than leading initiatives
- Coordinate client and internal meetings, capturing key discussion points and tracking action items to ensure follow-through
- Stay up to date on Amazon, TikTok Shop,, and other marketplace/social commerce updates, trends, and best practices; share learnings with internal teams to support account work
- Assist in client onboarding, training sessions, and internal knowledge-sharing initiatives
- Participate in agency-wide projects, thought leadership, and business development support where relevant
What We’re Looking For
- 1–3 years of experience in digital media, eCommerce, marketing, or related fields.
- Some experience or familiarity with social commerce platforms such as TikTok Shop, in addition to Amazon and other marketplaces.
- Strong organisational, project management, and communication skills.
- Comfortable collaborating with internal teams and supporting senior client contacts.
- Analytical mindset with the ability to interpret performance data and generate actionable insights across multiple channels.
- Eagerness to learn, take ownership, and grow within a fast-paced agency environment.
- Proficiency in Microsoft Excel, PowerPoint, and other tools to support client and team deliverables.
- Positive, proactive, and client-focused attitude with the ability to adapt to changing priorities.
Why Join Podean?
Podean is proud to be recognized as one of Digiday’s Best Employers for Remote Employees. We combine the energy of a fast-growing global agency with the balance and trust of a remote-first culture.
You’ll join a globally connected, award-winning team that values:
- 💰 Competitive compensation aligned to experience and market benchmarks
- 💻 Remote-first flexibility - work from anywhere, with trust and autonomy
- 🌎 Global collaboration - working with experts across regions and time zones
- 🚀 Career growth and development - opportunities to evolve as we scale
- 🏝️ 5-Year Sabbatical + Travel Stipend - After your 5-year anniversary, take a fully paid month-long sabbatical, plus a travel reimbursement to make your experience restorative and inspiring
- 💬 Positive-energy culture - grounded in respect, inclusion, and accountability
- 🏆 Meaningful impact helping some of the world’s most progressive brands grow
