Assistant Manager - Technology Services

Description and Requirements
Position Summary
The engineer role is to support external data transmission, operations, scheduling and middleware transmission. Experience in Windows and Linux environments and knowledge of Informatica MFT & Data Exchange tools. Should be able to handle day to day customer transmission and Informatica MFT/DX activities.
Job Responsibilities

• Design and implement complex integration solutions through collaboration with engineers, application teams and operations team across the global enterprise
• Provide technical support to application developers when required. This includes promoting use of best practices, ensuring standardization across applications and trouble shooting
• Able to create new setups and support existing transmissions
• Able to diagnose and troubleshoot transmission and connection issues
• Experience in Windows administration and good to have expertise in IBM workload scheduler
• Hands on experience in tools like IIS, Informatica MFT & DX console, Splunk and IBM workload scheduler
• Responsibilities also include planning, engineering, and implementation of new transmissions as well as migration of setups
• The role will participate in the evaluation and recommendation of new products and technologies
• The role will also represent the domain in relevant automation and value innovation efforts
• Technical leadership, ability to think strategically and effectively communicate solutions to a variety of stake holders
• Able to debug production issues by analyzing the logs directly and using tools like Splunk.
• Learn new technologies based on demand and help team members by coaching and assisting

• Willing to work in rotational shifts

• Good Communication skill with the ability to communicate clearly and effectively

Knowledge, Skills and Abilities
Education

• Bachelor's degree in computer science, Information Systems, or related field

Experience

• 7+ years of total experience and at least 4+ years of experience in designing and implementation of complex integration solutions through collaboration with engineers, application and operations team
• Create new setups and support existing transmissions
• Experience in tools like IIS, Informatica MFT & DX console, Splunk and IBM workload scheduler
• SSH/SSL/Tectia
• Microsoft IIS
• IBM Connect:Direct
• IBM Sterling
• Informatica MFT
• Operating System Knowledge (Linux/Windows/AIX)
• Troubleshooting
• Azure Dev Ops Pipeline Knowledge
• Mainframe z/OS Knowledge
• Open Shift and Kube
• Enterprise Scheduling Knowledge (Maestro)

Good to Have :

• Python and/or Powershell
• Agile SAFe for Teams
• Ansible (Automation)
• Elastic

Other Requirements (licenses, certifications, specialized training - if required)
About MetLife
Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services.
At MetLife, it's #AllTogetherPossible . Join us!
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