Department: Delivery
Location: Home based, UK (with occasional travel to our London office)
Reports to: Programme Performance Manager
Hours: 37.5 per week
Salary: Depending on experience
A quick note before you apply: We are only able to accept applications from candidates who are currently based in the UK and hold the legal right to work here.
Role Overview:
As a Mentor for our AI Workflow Specialist Apprenticeship Programme, you will play a crucial role in supporting professionals to drive technological innovation and transformation across their organisation. You will help our learners identify, implement and champion AI technologies across their business to improve efficiency and productivity.
You will have a background in driving productivity improvements and leading digital or operational change and you will empower learners to become confident and capable AI Workflow Specialists.
Key responsibilities:
- Support learners in identifying and implementing AI-driven workflow improvements that deliver measurable business impact and ROI for their organisations.
- Formative and summative assessments against the Knowledge, skills and behaviours of the Apprenticeship Standard
- Support learners with developing and producing high quality portfolio of projects
- Support learners to prepare for the Apprenticeship End Point Assessment
- Provide Ad-hoc technical support and check-in sessions
- Attend weekly and ad-hoc 1:1 and group mentoring sessions
- Support with Line manager input and the final employer reference
- Provide regular feedback and updates on learner progress to the wider Delivery Team
- Provide general advice, guidance to all learners
- Act as a main point of contact for learners with portfolio queries
- Safeguard children and vulnerable adults from harm and to report concerns in accordance with the Cambridge Spark process
- Develop and maintain good relationships and encourage equality of opportunity between different groups and eliminate discrimination, harassment and victimisation
- Attend the regular team meetings and provide updates as requested on learner progress
- Support with any ad-hoc duties, projects and requests that may be reasonably required to successfully carry out the role or to support the business
Candidate Specification:
Essential
- Knowledge of or practical experience with modern AI and data tools such as Microsoft Copilot, Azure AI, Power BI, ChatGPT or related platforms.
- Knowledge of or practical experience with low-code/no-code workflow automation and orchestration tools such as Copilot studio, Power Automate, Claude code & cowork*, Zapier, Make, N8N or related platforms.
- Deep understanding of prompt engineering, context engineering, and practical application of LLMs in business processes.
- Experience in leading business change initiatives, improving productivity through AI, or embedding AI tools into team workflows.
- Experience mentoring, teaching, or coaching professionals in a learning or organisational development context; particularly in roles related to apprenticeships or digital skills.
- Experience of prioritising workload, working to strict deadlines and following governing procedures and controls
- The ability to work independently and as part of a team, supporting development of other colleagues
- Conscientious with excellent interpersonal skills
- Excellent verbal and written communication skills
- Ability to work under pressure
Desirable
- Background in education or an AI - related field
- Practical knowledge of LLMOps, model evaluation, safety guardrails, AI ethics, and ROI estimation (AI economics).
- Technical or Business and Workflow Certifications, for example:
- Anthropic Claude Certified Architect – Foundations (CCAR-F) or related Claude certification.
- Microsoft Certified: Azure AI Engineer Associate (AI-102) or Azure AI Fundamentals (AI-900).
- AWS Certified AI Practitioner or Cloud Practitioner. -
- Microsoft Certified: AI Business Professional (AB-730) or Microsoft 365 Copilot certifications.
- Microsoft Power Platform certifications (e.g., PL-200 Power Platform Functional Consultant or Power Automate credentials).
Interview process:
- Competency based interview + role play (brief to prepare will be shared in the interview invite) - 75 minutes
- Ways of Working/Meet the Team - 45 minutes
Company Benefits:
- Pension with 4% matched contributions, opportunity to opt into salary sacrifice scheme
- 25 days holiday + Flexi bank holidays + 1 day off on your birthday
- A day for volunteering
- Enhanced Maternity and Paternity Leave
- Health & Wellbeing allowance of up to £30 per month
- Annual Summer and Xmas events
- Company socials including everything from Cambridge College formals, pub nights to team building events
- CPD Allowance alongside quarterly reflections to ring fence time for development and growth
- Private medical insurance and cash plan
- Holiday buy back scheme (up to 10 days p/a)
- Employee Assistance Programme with a dedicated company counsellor
Background to our Organisation
We are an education technology company that enables corporate and government organisations to achieve their business goals by educating their workforce with critical digital transformation skills to succeed in the AI era.
We deliver unique and innovative professional education that is accelerating the digital transformation of our clients, advancing the careers of their employees, helping people get into work and closing the digital skills gap. We are in a sector that is crucial to the economy and workforce, with a lot of opportunity for change and innovation. We are at the cutting edge of teaching applied data and digital skills, with our unique patented learning platform EDUKATE.AI offering our clients and learners a unique learning experience. EDUKATE.AI was developed with support from Innovate UK and provides all of our learners with 24/7 immediate feedback on their work, helping accelerate the learning process and providing a sandbox environment to experiment on real world datasets.
Since 2016, we have supported more than 15,000 learners across four continents with nearly 550,000 pieces of code submitted for feedback on EDUKATE.AI. We are trusted by some of the most recognisable brands in the world to educate their workforce, including Microsoft, the NHS, GSK, easyJet, the BBC and John Lewis. Our focus on applied learning to create business impact sets us apart - individual learners have reported applying their skills at work to generate recorded value of up to £40m.
Our Values
At the centre of the way we work together and inspire each other to achieve success are these core values:
Entrepreneurial
We take initiative and show entrepreneurial spirit which fuels innovation at Cambridge Spark. This includes identifying opportunities for improvement, taking ownership for implementing solutions effectively and driving improvement by using proof of concepts to demonstrate the feasibility and value of their work.
Team Spirit
Everyone is part of building an open and transparent culture, communicating effectively to raise issues, discuss improvements and share the evidence used to make decisions.
Customer-focused
Our customers are at the centre of everything we do, inspiring us to create great work. We strive to build friendly, professional and lasting relationships with them to better understand and anticipate their needs.
Gold Standard
We are experts in our field and are constantly developing our technology and offering. We set the benchmark in our industry: both in what we offer customers and in how we deliver it.
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Cambridge Spark is an Equal Opportunities Employer and prohibits discrimination and harassment of any kind. Cambridge Spark is committed to the principle of equal employment opportunities for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Cambridge Spark are based on business needs, job requirements and individual qualifications, without regard to race, colour or ethnicity, ability or disability, gender or gender reassignment, sexual orientation, marital status, religion, age or any other status protected by the laws or regulations in the locations where we operate. Cambridge Spark will not tolerate discrimination or harassment based on any of these characteristics. Cambridge Spark encourages applicants of all ages.
