Own post-sale relationships with a portfolio of B2B and enterprise clients, driving retention, cross-selling, upselling, and revenue growth. Build account management processes, conduct account reviews, identify customer risks, maintain Salesforce records, and collaborate with sales, product, and trading teams. The role requires extensive enterprise account management experience, familiarity with fintech or payments, and strong English communication. Native Mandarin is required for the Asia Pacific position based in Hong Kong.
Who We Are
Yellow Card is the largest licensed Stablecoin-based infrastructure provider operating across over 60 countries. From Stablecoin payment infrastructure to fiat settlement rails, wallet services, and custom local Stablecoin issuance, Yellow Card provides the complete infrastructure businesses need to manage Stablecoins, payments, and operations across 50 emerging markets.
Yellow Card operates with a substantial global team spanning 24 countries. This workforce is characterized by its linguistic diversity, with collective speaking of over 25 languages, underscoring the company’s extensive international reach.
Our enterprise clients rely on us to move money across emerging markets, and the relationship doesn’t end when the deal is signed. As an Account Manager, you will own those relationships after the sale and grow revenue from the clients we already serve. You will be one of the first Senior Enterprise Account Managers at Yellow Card, helping to establish account management as a function in our commercial business unit.
What You’ll Do
- Own the post-sale relationship with a portfolio of B2B clients; clients will be across multiple industries and include enterprise.
- Execute on the revenue & growth strategy for your accounts, including cross-selling and upselling across our fiat, stablecoin, and conversion products.
- Collaborate with colleagues across divisions, including sales, product, and trading, ensuring a constant focus on revenue generation and building Yellow Card Products and Services in line with customer demand
- Help identify and map your customers (customer profiles that ensure a clear understanding of the company or group, their decision makers, key points of contact, etc.), and run regular account reviews to track account health and flag retention risks early.
- Work with our Salesforce lead to establish account management processes and procedures, and keep client records and activity accurate in Salesforce.
What You’ll Bring (Must-Have)
- B2B account management experience: At least 8 years, ideally in financial services or a related sector.
- Experience managing enterprise clients, and the ability to explain which enterprise clients you managed and how.
- Experience selling similar products: fiat, stablecoin, and conversions.
- Hands-on Salesforce experience. Using Salesforce is essential to this role.
- Strong English communication skills, written and spoken.
- For the Asia Pacific role based in Hong Kong: native Mandarin.
What Would Make You Stand Out (Nice-to-Have)
- A background in payments or fintech companies.
- Experience with cross-border payments, digital assets, or emerging markets.
- Experience setting up account management processes in a growing business.
What We Offer
- Compensation & Benefits: We offer competitive compensation and meaningful health coverage, and all full-time employees are participants in our stock option plan.
- Learning & Development: Access to resources, support, and autonomy to grow professionally.
- Remote-First Flexibility: We embrace a fully remote work environment.
- Mental Health Support Services: Your mental well-being matters to us.
- Global & Diverse Team: You will have the opportunity to work with talented professionals from 24+ countries across the world, in a multicultural and collaborative environment.
- Global Impact: You’ll be part of a team shaping the future of global FinTech and stablecoin accessibility.
How We Hire
Our hiring process is virtual and is designed to be fast, fair, and respectful of your time.
- Stage 1: 15-minute TA screen
- Stage 2: 30-minute interview with the Sales Operations Manager
- Stage 3: 45-minute interview with the Executive VP of Business Development
- Stage 4: 30-minute final interview with the Chief Operating Officer
- Stage 5: Offer
Ready to Join Us?
Are you up for the challenge? Apply today and be part of shaping the future of FinTech. Let’s innovate, disrupt, and lead together!
Similar Jobs
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Leads research and production development of generative AI and large language model systems for cybersecurity. Responsibilities include defining AI research strategy, developing novel reasoning and summarization approaches, selecting model architectures and deployment strategies, building large-scale production systems, mentoring scientists, establishing evaluation standards, and guiding cross-functional technical initiatives. The role also represents the company through publications, speaking engagements, and technical thought leadership.
Top Skills:
Cloud TechnologiesDeep LearningGpu TechnologiesLarge Language Models (Llms)Python
Events • Food • Travel • Hospitality • Hotels & Resorts
Supports remote and onsite deployment of Hilton’s Property Engagement Platform, including troubleshooting, hotel operations training, database configuration, hardware and interface setup, PMS migration, and interface testing. Collaborates with internal and external support teams, assists with migration projects, and trains new team members. The role requires technical systems experience, networking knowledge, and travel up to 80%.
Top Skills:
Central Reservation SystemsCommand PromptDhcpDnsFirewallsJIRALinuxAzurePowershellProperty Management SystemsPuttyRoutingSplunkSQLSwitchingTcp/Ip
HR Tech • Information Technology • Professional Services • Sales • Software
Lead technical discovery and solution design for B2B SaaS customers. Design API, webhook, identity, automation, and AI integrations; build prototypes and demonstrations; address security, privacy, permissions, and data quality; resolve technical blockers; and provide implementation handoffs. Collaborate with sales, product, engineering, partners, and marketing to influence architecture decisions, support revenue growth, develop reusable technical assets, and share insights on emerging AI technologies and customer needs.
Top Skills:
APIsArtificial IntelligenceAutomation PlatformsEnterprise IntegrationsIdentity ServicesJSONModel Context Protocol (Mcp)ScriptingWebhooks
What you need to know about the Manchester Tech Scene
Home to a £5 billion digital ecosystem, including MediaCity, which consists of major players like the BBC, ITV and Ericsson, Manchester is one of the U.K.'s top digital tech hubs, at the forefront of advancements in film, television and emerging sectors like as e-sports, while also fostering a community of professionals dedicated to pushing creative and technological boundaries.
