About Auto Trader
You’ve probably heard of Auto Trader, but do you know what we’re all about?
We’re the UK’s leading automotive marketplace, a heritage brand, and a tech darling of the stock market. We bring together vehicle buyers and sellers to give them real choices. Cars may be what we're best known for but we’re also the place for pretty much everything else on wheels, from e-bikes to caravans.
In the automotive world, change is a constant, that’s why we take our job of untangling the complex car-buying journey very seriously.
At our core, we’re all about people. We go our own way while embracing diversity and celebrating our differences. We dedicate ourselves to the idea that we work better together.
Auto Trader is a beautiful, surprising and vibrant place to work. We might not be for everyone, but we could be perfect for you.
About the job
Our Bike, Leisure, and Commercial team are looking for an enthusiastic Account Manager to join us in the Manchester office. This role will require you to develop, inspire, and grow lasting partnerships with our retailers.
Every customer is different, having unique goals, business models, pain points and targets, so a collaborative and customer-first approach is vital for this role. This approach, combined with great questioning and listening skills, means you can build a rapport, problem-solve, and constructively challenge so that customers achieve their commercial objectives.
You'll educate customers on best practice techniques and influence digital change in the automotive industry. Using our vast amount of internal data, industry insight and a consultative approach, you'll have the opportunity to mitigate risk and offer the right digital product to drive growth and efficiencies within the customers' business.
What we're looking for
- Proven success in retaining and growing revenue in a business to business (B2B) Account Management role
- Experience achieving commercial targets and KPI’s
- Consultative sales approach coupled with the ability to clearly articulate a complex product offering and an ever-changing competitor landscape
- You will love data and will be able to demonstrate where you have used data to tell stories and influence customer decisions in your current or previous role
- Organised and will be able to prioritise effectively allowing you to take ownership of your customer interactions to deliver a great experience
- Excellent interpersonal, negotiating and influencing skills working with both internal and external stakeholders at all levels
This role plays a huge role in the digital transformation of our customers and the automotive industry; we therefore need you to be passionate about customer success and driving return on investment to our retailers.
You may think a love of cars is a must to work at Auto Trader, but it's not. We believe that every candidate brings a unique blend of talents. If you find yourself ticking some, but not all, of the requirement boxes, we'd love to hear from you.
Benefits and more
We’re offering a salary of £32,000 – £40,000, plus an additional 10% of your salary awarded to you in shares each year. These awarded shares will become yours in yearly instalments over the next three years, and you can choose to either sell them or keep them as shares. And you'll receive 29 days holiday, plus bank holidays and comprehensive private medical cover.
That’s not all. We have employee pension contributions up to 7%, enhanced family leave provisions, a car salary sacrifice scheme, share-save options, and much more.
We always want to give you the support you need and help prioritise your wellbeing, that’s why we provide access to 24/7 online GP and dentist, as well as specialist support for assisted fertility, gender dysphoria, menopause, period care plans and lots more.
On top of all that, our hybrid model, Connected Working, combines the best of both worlds – office and home working. You’ll have two fixed weekly office days for team collaboration and one more of your choice to suit your work-life balance.
Additionally, during July and August, along with two weeks in December, we have our remote first periods. During these times, you can work remotely, whether that's from another location in the UK or even from certain locations abroad.
#LI-LG1
#LI-Hybrid
What We Do
We’re proud of our people-centred culture, which, combined with our tech and data expertise, makes us one of the UK’s leading companies.
As a company our purpose is to drive change together, responsibly. We aim to improve the process of buying and selling vehicles in the UK, by continually evolving the ecosystem to provide a better experience for consumers, retailers and manufacturers alike.
