This is a remote position. We are a global team that leverages the latest technology to communicate with our colleagues across the globe. When it’s safe to do so, there may be times in which this role would be required to travel to a local office for in person collaborations with your team.
Being a Account Manager at iManage Means…
As an Account Manager, EMEA, you are responsible for driving revenue growth through cross-sell and upsell motions within an existing portfolio of SMB and mid-market corporate legal departments across the EMEA region.
These organizations are already iManage customers — your role is to deepen those relationships, expand product adoption, and identify new opportunities within accounts to maximize their value and your revenue impact.
This role requires strong account management discipline, a consultative approach to uncovering expansion opportunities, and the ability to engage cross-functional stakeholders across Legal, IT, and Operations. You will build business cases tied to legal operations efficiency, risk mitigation, and platform consolidation, positioning iManage as an indispensable strategic knowledge platform.
You will operate with full ownership over your book of business and expansion quota, partnering closely with Customer Success, Sales Engineering, Marketing, and leadership to drive predictable, scalable revenue growth across your territory.
iM Responsible For…
- Owning cross-sell and upsell motions across a portfolio of SMB and mid-market corporate accounts in EMEA
- Building and executing strategic account plans focused on expansion and deepening product adoption
- Identifying whitespace opportunities within existing accounts and developing targeted growth strategies
- Leading discovery conversations to uncover unmet needs across Legal, IT, Security, and Operations stakeholders
- Building business cases tied to governance, compliance, risk reduction, and productivity gains
- Positioning additional iManage solutions through structured value-based selling
- Driving product demonstrations and expansion proposals with Sales Engineering
- Managing multi-stakeholder sales cycles with clear qualification and expansion discipline
- Navigating procurement, security review, and contract renewal or expansion processes
- Maintaining accurate account health, pipeline, and forecast data in CRM
- Achieving and exceeding quarterly and annual expansion bookings targets
- Remaining informed on EMEA corporate legal market trends and competitive positioning
iM Qualified Because I Have…
- 3–7 years of B2B sales or account management experience in SaaS or enterprise technology
- Experience managing and growing a portfolio of existing accounts through cross-sell and upsell motions
- A consistent track record of exceeding expansion or renewal quota
- Experience engaging Director, VP, and occasionally C-level stakeholders
- Strong discovery and qualification skills with a consultative selling approach
- Experience building ROI-driven business cases for expansion
- Ability to manage multi-threaded sales cycles across SMB and mid-market accounts
- Pipeline discipline and forecasting accuracy
- Experience using CRM systems such as Salesforce
- Comfort working across EMEA time zones and cultural contexts
- Bachelor's degree or equivalent professional experience
Bonus Points If I Have...
- Experience selling legal technology, governance platforms, or document management solutions
- Experience selling into corporate legal departments or regulated industries
- Familiarity with MEDDIC or value-based sales methodologies
- Experience managing deals involving security, compliance, and procurement scrutiny
Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways!
iM Getting To…
- Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability!
- Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation.
- Own my career path with our internal development framework. Ask us more about this!
- Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training.
- Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture.
- Enjoy flexible work hours that empower me to balance personal time with professional commitments.
- Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events.
iManage Is Supporting Me By...
- Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it.
- Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data.
- Rewarding me with an annual performance-based bonus.
- Providing enhanced parental leave (20 weeks for primary and 10 weeks for secondary caregiver at 100% pay)
- Matching my pension contribution (up to 6%)
- Offering BUPA private medical insurance & a Simplyhealth cash plan to help with the everyday costs.
- Providing Group life cover (including life insurance, income protection and critical illness protection).
- Encouraging me to take time off with 25 days annual leave, bank holidays, and other life events
- Caring for my mental health and well-being with multiple company wellness days and free access to the Healthy Minds app for mindfulness, meditation and more.
iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicates from emails using the @imanage.com domain. If you have any concerns or questions about communications you have received, please send them to [email protected] so our team members can review.
About iManage…
At iManage, we are dedicated to Making Knowledge Work™. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications.
We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding.
So we’re looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do.
Whoever you are, whatever you do, however you work. Make it mean something at iManage.
iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Learn more at: www.imanage.com
Please see our recruitment privacy statement for more information on how we handle your personal data.
