Account Director

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain are continuing to expand rapidly in 2022 and subsequently we are currently recruiting for an additional Account Director to join our UK Sales function. The role offers fully remote working with some ad hoc travel (client visits). The position will be an integral role in helping maximising opportunities from our current client relationships, whilst maintaining strong, long term partnerships. The Account Director role will be focussing on clients within the Public Sector.

To be considered candidates will have come from a Data Management, Document Management, Records Storage, Digital Solutions, SaaS, BPO, ECM or relevant field, having worked within a Senior Account Management role previously selling into the Public Sector.

Your role in our mission:

• To be responsible for the retention and growth of all revenue streams for large complex customer accounts with strategic importance.
• Develop and build strategic customer relationships by taking responsibility for customer satisfaction, encouraging loyalty and mitigating risk of termination
• Collaborate with sales specialists to facilitate the generation of new portfolio revenue  
• Work proactively within the Iron Mountain matrix organisation, providing leadership and taking direction as appropriate
• Positioned as the Commercial Lead in the management of tenders, retenders and price negotiations
• To be a champion of the customer internally and a champion of Iron Mountain to the customer externally.
• Interpret, negotiate and implement complex contractual obligations

Valued skills and experience:

• Proven background managing and selling into Central Government/ Public sector Enterprise level

• Experience of working with channel partners, hyperscalers and systems integrators(SIs)
• The ability to develop solutions that map to customer requirements.
• Excellent written, oral and presentation skills
• Strong interpersonal, planning, and analytical skills.
• Ability to influence and negotiate.
• Ability to make decisions, think in broad terms, considering the impact on the company.

Discover what we offer:

• Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation.

• Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging

• Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities

• Championing Individuality: Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness.

• Competitive Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.)

• Embrace Flexibility: Experience the freedom of remote/hybrid work, enabling a harmonious work-life balance (dependent on role).

• Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalized future.

• Valuing Every Contribution: Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual.

• Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come