TetraScience
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The Senior Software Engineer in Customer Engineering will work closely with customers to resolve product issues, drive product adoption, and enhance customer satisfaction. Responsibilities include developing diagnostic tools, addressing technical support issues, and collaborating with product and engineering teams to implement improvements.
Responsible for developing and maintaining high-quality software solutions for scientists and researchers, including analyzing complex datasets and implementing scalable software architectures while ensuring reliability and performance.
As a Solutions Architect at TetraScience, you will design and deliver impactful solutions for pharmaceutical and biotech customers, engaging with scientific end-users to integrate the Tetra Data Platform into their workflows. You will collaborate with various internal teams while translating technical concepts to meet business needs and improve scientific outcomes.
The Senior Technical Program Manager will oversee the management of implementations and services of the Tetra Data Platform for clients. Responsibilities include conducting project meetings, resource planning, managing timelines and deliverables, and financial oversight to ensure client expectations are met.