SafetyCulture
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Enterprise Account Executive role at SafetyCulture, a SAAS company empowering front line workers to drive operational excellence and safety. Responsible for partnering with strategic customers to achieve high-quality work environments. Manage full sales process, conduct demos, and collaborate with cross-functional teams. Ideal candidate has B2B enterprise selling experience and customer focus. Company values collaboration, trust, growth, and customer obsession.
Lead the UK&I Customer Success function at SafetyCulture, focusing on customer retention, expansion, and advocacy. Collaborate with senior executives and cross-functional teams to align customer success initiatives with business goals. Mentor and inspire team members to deliver high-quality work and drive impactful initiatives. Use data-driven insights to monitor team performance and impact on customer success metrics.
The Manager of Customer Success at SafetyCulture plays a key role in refining the customer success strategy and delivering a world-class experience to customers. Responsibilities include leading and mentoring a customer success team, aligning strategic objectives with company goals, and fostering a culture of collaboration and innovation. The role involves close collaboration with senior executives and tracking customer success indicators to drive retention, expansion, and advocacy.