Kroo Bank
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As a Technical Operations Associate at Kroo Bank, you will play a critical role in ensuring operational resilience and efficiency of the platform. Responsibilities include risk management, automation, system performance enhancement, and collaboration with internal teams for continuous improvement. Key skills required include data analysis, project management, and solution-oriented problem solving.
As a Customer Support Specialist at Kroo, you will provide high levels of customer service via various channels, solve customer queries, and proactively address customer concerns. You will collaborate with different teams to enhance the customer experience and support the organization's growth. This role requires excellent communication, organization, and empathy skills.
Exciting opportunity for graduates to kickstart their career in Financial Crime within the banking sector. Responsibilities include supporting day-to-day operations, investigating suspicious activity, conducting detailed reviews, and collaborating with external entities.