Bottomline Technologies
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Implementation Consultants lead European projects to deliver global payments and cash management solutions to corporates and banks. Responsibilities include managing project lifecycles, maintaining project plans, coordinating daily activities, providing project reporting, and ensuring client satisfaction.
The Support Analyst role involves analyzing product issues, defining solutions, delivering technical directives, managing cases in an ITSM system, and effective communication across teams. The analyst will also participate in a 24/7 on-call rotation, ensuring high-quality customer service and collaboration.