Aircall
Offices at Aircall
Hybrid Workplace
Employees engage in a combination of remote and on-site work.
Different teams have different policies and cadences for coming onsite each week
Typical time on-site:
0 days a week
Global Office Locations
United Kingdom
Recently posted jobs
As a Billing Support Specialist at Aircall, you will assist customers with billing and payment inquiries, maintain accurate account balances, and collaborate with internal teams to provide world-class support experiences. This role requires excellent communication skills, technical aptitude, and a strong sense of empathy.
Enhance customer experience by implementing new features and improving existing ones. Work closely with other teams to deliver a high-quality product. Write clean scalable code, participate in code reviews, troubleshoot issues, build tooling for development process, and maintain unit tests. Stay up-to-date with development trends and suggest improvements.
As a Senior Backend Software Engineer at Aircall, you will be responsible for designing, developing, deploying, and operating business-critical features that add customer value on top of voice. You will also mentor team members and be involved in product and platform performance optimization.
